Transportation and Freight Forwarding Services
KMC-Services sp. z o.o.
Efficient transportation is one of the key elements of the supply chain today. As a transportation company based in Kraków, we provide comprehensive transport services for manufacturing, retail and distribution companies in Poland and across Europe.
We combine domestic, international, and ocean freight with freight forwarding services so that our clients can rely on a single, streamlined process instead of having to coordinate with multiple providers.
We select the right solutions based on the type of cargo, destination, required delivery time and any constraints on the recipient’s side. In practice, this means transport services from Kraków combined with tailored freight forwarding. Our forwarding services include transport planning, carrier selection, shipment coordination and administrative support – from the initial quote all the way to delivery confirmation.
Transportation Services in Kraków – The Cornerstones of Our Offer
We develop our offer around three pillars: modes of transport, many years of experience serving different industries, and value‑added services. As a result, our transport services from Kraków can be tailored both to simple domestic shipments and to more complex logistics projects.
Types of transport offered:
- Road transport – domestic and international, to any destination in Poland and across Europe, in both FTL and LTL, with the option of express van and bus transport.
- Specialized transport – refrigerated trucks, isothermal trucks, food tankers, ADR, alcohol transport, SENT, long loads, machinery, and oversized cargo.
- Sea freight – international, in FCL and LCL, with a loading point in Poland and full forwarding and customs services.
- Intermodal transport—combining different modes of transportation where cost optimization and greater supply chain flexibility are key.
Experience in serving the following industries:
- FMCG and the food industry.
- Packaging, retail, and e-commerce.
- Furniture and interior design.
- Automotive, industrial, electronics, DIY, and building materials.
- Other industries—depending on the type of cargo and the recipients’ requirements.
Value-Added Services (Freight Forwarding Services)
- Comprehensive freight forwarding services – from the initial quote to order completion.
- Organization of domestic and international transport; selection of carriers and modes of transport
- Preparation of shipping documents and assistance with paperwork.
- Customs clearance for imports and exports.
- Option for additional cargo insurance.
- Ongoing contact with a dedicated account manager – on both the sales and forwarding sides.
Kraków transport company – how we work every day
As a Kraków-based transportation company, we rely on a proven network of carriers and an experienced team of freight forwarders.
Each customer has a dedicated account manager in the sales and forwarding departments, which facilitates communication, speeds up decision‑making and streamlines our cooperation.
We tailor each shipment to the type of cargo, destination, delivery time, and the recipient’s requirements. In practice, this may involve full truckload (FTL), less than truckload (LTL), express, refrigerated, or specialized transport—always with the goal of striking a balance between transit time and cost.
This allows us, as a Kraków-based transportation company, to take full responsibility for the entire process, and the client sees a well-organized model of cooperation rather than a multitude of scattered orders.
Freight Forwarding Services – One Partner, Full Coordination
Well-organized freight forwarding helps minimize errors, shorten response times, and better control transportation costs. Instead of searching for carriers on their own and monitoring every stage of the shipment, customers can entrust the entire process to a single partner.
Our freight forwarding services include route planning, carrier selection, document preparation, ongoing order coordination, and updates on shipment status. This is particularly effective for companies that make regular shipments, are expanding their export operations, or simply need flexible support without having to set up their own freight forwarding department.
Transportation Services in Kraków – Scale and Experience
Transportation is one of the key areas of KMC Services’ operations. Every year, we handle several thousand transport orders, including approximately 85% FTL shipments and 15% LTL shipments, both domestically and internationally. We maintain long-term partnerships with dozens of transportation clients. While FTL shipments make up the majority of our operations, we also handle LTL and less-than-truckload shipments, tailoring our partnership model to each client’s volume. This enables us to support both large manufacturing and retail companies as well as smaller organizations that are in a phase of dynamic growth. For these companies, Kraków-based transportation services mean access to a partner that tailors the cooperation model to their actual shipment volumes and destinations.
Process Control and Transportation Safety
In transportation, it’s not just about arriving on time—it’s also about providing up-to-date information on the status of the shipment. We provide our customers with the ability to track shipments, receive information about scheduled deliveries, and obtain delivery confirmations—ensuring transparency at every stage of the process.
We treat cargo security as a standard, not an extra. All shipments are covered by appropriate OCP insurance, and upon request, we arrange additional cargo insurance tailored to the value and nature of the goods.
Deliveries to demanding recipients
We have over 20 years of experience in delivering to retail chains and other demanding customers. We handle deliveries within specific time windows, at restricted loading docks, and with additional formal requirements that are often imposed by large retail chains and distribution centers.
This allows us to take over part of the operational burden from the client—from scheduling the delivery window to coordinating the driver at the delivery location.
Complaints – Numbers That Speak to Quality
Specific indicators are the best measure of the quality of transportation services.
We maintain a very low complaint rate for our transportation services, which—given the large volume of orders—translates into real operational reliability for our customers. A low number of complaints means fewer unplanned downtimes, fewer stressful situations for customers, and greater predictability in day-to-day operations. For many companies, this is one of the key factors when choosing a transportation partner.
0,03%
Complaints rate
with the number of orders
transport = 30,000.
What makes our customers entrust us with transport services?
Process Control
Track your shipment
Estimated delivery information
Online delivery confirmation
Comprehensive service
We carry out and take responsibility for the entire transport process from door to door.
Deliveries to demanding recipients
Many years of experience in deliveries to retail chains and in time windows.
Drivers and Fleet
We rely on a proven fleet, and handpicked and trained drivers.
Frequently Asked Questions
What transportation services do you offer?
We provide domestic and international transportation services, including FTL and LTL shipments, express, refrigerated, and specialized transport, as well as ocean freight with full freight forwarding services.
Do you work exclusively with large companies, or do you also work with smaller businesses?
We work with both international corporations and Polish manufacturing and retail companies, as well as online stores. We tailor the scope of our collaboration to the scale of the business and the volume of orders.
How do transportation services differ from freight forwarding services?
Transportation services refer solely to the actual transport of cargo, while freight forwarding services include route planning, carrier selection, document preparation, coordination of the entire order, and communication with the customer.
How do you secure cargo during transport?
We carry out every shipment with the appropriate OCP insurance. At the customer’s request, we arrange additional cargo insurance, which we tailor to the value and specific nature of the goods being transported.
Can I request a one-time shipment, or only a long-term partnership?
We handle both one-time projects and ongoing transportation contracts. Together, we determine the model of cooperation—ranging from individual orders to regular, daily shipments on selected routes.
